In a strategic move, Globacom, a global telecommunications solutions provider, has introduced ‘Glo Outsource Pro,’ a business solution empowering companies to outsource non-core operations. This innovative solution offers companies the opportunity to concentrate on their core competencies, leading to heightened efficiency, cost-effectiveness, and improved customer experiences.
In a statement released in Lagos, Globacom explained that ‘Glo Outsource Pro’ allows companies to delegate specific operational activities like customer support, finance, accounting, IT services, human resources, and supply chain management. Leveraging its expertise, technology, and economies of scale, Globacom aims to optimize processes and deliver high-quality results, positively impacting the operations of client companies.
The solution is tailored to assist companies, particularly large and medium corporate businesses in sectors such as banking, energy, oil and gas, FMCG, manufacturing, distribution, utility, internet service providers (ISPs), logistics, and MSMEs. Emphasizing its role in enhancing cost-effectiveness, productivity, and market effectiveness, Globacom envisions aiding businesses in managing non-core sections, allowing them to prioritize their core activities.
Highlighting additional benefits, ‘Glo Outsource Pro’ promises efficiency and cost reduction, along with promoting technology upgrades, competitive advantage, and enhanced market effectiveness. The solution covers a spectrum of services, including inbound and outbound call center activities, technical helpdesk support, social media management, data mining for planning, and general back-office support. It also facilitates teleprospecting, customer campaigns/onboarding, retention campaigns, collections, and sales initiatives.
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