Moniepoint Microfinance Bank Unveils USSD Code for Enhanced Banking Experience

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Introduces USSD Service for Enhanced Banking Experience

Microfinance Bank has unveiled its latest innovation with the launch of its Unstructured Supplementary Service Data (USSD) service, aimed at providing customers with a seamless and secure banking experience.

 

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Mr. Babatunde Olofin, the Managing Director of Moniepoint Microfinance Bank, emphasized that the USSD code *5573# offers a fast, secure, and user-friendly platform for customers to conduct their banking activities conveniently from any mobile device, without requiring an internet connection.

The introduction of this USSD service underscores Moniepoint Microfinance Bank’s commitment to financial inclusion, aiming to make banking services accessible to all segments of the population while prioritizing safety and security in digital transactions.

With the USSD banking suite, customers can access a wide range of services, including funds transfer, airtime and data purchase, account balance inquiry, PIN management, and account security measures such as blocking and unblocking access. This comprehensive suite of services enhances convenience for customers while ensuring the highest standards of security for their accounts.

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Mr. Olofin highlighted the importance of the USSD code in empowering customers to promptly secure their accounts from any mobile device, particularly in cases of suspected fraud or unauthorized access.

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This proactive security measure offers customers peace of mind and control over their banking transactions, even in challenging circumstances such as loss or theft of mobile devices or account details compromise.

At Moniepoint Microfinance Bank, customer satisfaction and security are top priorities, driving the continuous innovation and adoption of digital solutions to enhance the banking experience.

 

 

The introduction of the USSD service reflects the bank’s commitment to delivering exceptional customer service while supporting the Central Bank’s financial inclusion agenda.

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IS *5573#

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Mr. Olofin reiterated Moniepoint Microfinance Bank’s mission to create a society where everyone experiences financial happiness. The USSD service aligns with this mission by empowering customers to take charge of their bank accounts and conduct transactions effortlessly, regardless of their digital proficiency or geographical location.

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