Wema Bank Plc Recruitment for Contact Center Agent

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Job Opportunity at : . Apply now for latest for Contact Center Agent. 

 

About Wema Bank Plc: Wema Bank Plc, recognized as the longest surviving and most resilient indigenous bank in Nigeria, has consistently provided a comprehensive range of value-adding banking and financial advisory services to the Nigerian public. As we continue our commitment to excellence, we are seeking a dedicated individual to join our team as a Contact Center Agent.

Position: Contact Center Agent Location: Lagos Employment Type: Full-time

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Job Objective: We are in search of an experienced Contact Center Agent who is passionate about delivering exceptional . The ideal candidate will engage clients through various communication channels, resolve issues, ensure a positive customer experience, and contribute to the overall growth and success of Wema Bank Plc.

Wema Bank Plc Recruitment for Contact Center Agent: Responsibilities:

  • Handle inbound and outbound calls, emails, and chat from bank customers promptly and professionally.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Meet or exceed key performance indicators (KPIs) related to customer satisfaction, call resolution, and sales targets.
  • Assist customers with inquiries, transaction details, and general information.
  • Address customer concerns and resolve issues effectively and efficiently.

Wema Bank Plc Recruitment for Contact Center Agent: Qualifications and Skills:

  • High School Diploma or equivalent; a Bachelor’s Degree in any discipline.
  • Completion of National Youth Service Corps ().
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using customer relationship management (CRM) software and other relevant tools.
  • Ability to handle high call volumes and work in a fast-paced environment.
  • Fluency in Hausa or Igbo is required.
  • Previous experience in customer service, preferably in a banking or financial institution.
  • Excellent communication skills, both verbal and written.

How to Apply for latest Wema Bank Plc Recruitment for Contact Center Agent

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Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the email.

Join Wema Bank Plc and be part of a dynamic team dedicated to providing outstanding service to our valued customers. Your skills and commitment will contribute to the continued success of our organization. Apply .

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Previous Wema Bank Plc Graduate Trainee Recruitment.

Apply for the latest Job vacancies at Wema Bank Plc Recruitment portal.

 

Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

 

We are recruiting to fill the position below:

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Banker’s-In-Training (BIT) – Sales at Wema Bank Plc Recruitment

 

Location: Lagos
Job type: Full-time

 

Job Summary

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  • Are you a tech savvy trail blazer, with an unwavering commitment to surpassing expectations? Well buckle up, because the opportunity you’ve been yearning for has finally arrived!

Responsibilities

  • Relationship Management
  • Customer Acquisition
  • Financial Management
  • Customer Relations
  • Business Management

 

Requirements

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  • Candidates should possess a B.Sc in numeric related courses.
  • Willingness to have a in a Sales and Marketing function.
  • Must have completed the compulsory National Youth Service programme.
  • Not older than 27 years at the point of application.

 

Benefits

  • Opportunity to launch a thrilling and fulfilling career in sales with a dominant digital bank.
  • Opportunity to work with and also be mentored by seasoned sales experts.
  • Career Progression .

Read Apply for Sterling Bank Plc Recruitment Portal for Graduate & Experienced

 

Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should:
Click here to apply online

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